1. Introduction

Matagi Fishing Workshop (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make an inquiry, or place an order with us.

2. Data Controller

The data controller responsible for your personal information is:

Matagi Fishing Workshop
Shoei Industry Co., Ltd.
3-5-18 Nagayoshi-Kawanabe, Hirano-ku, Osaka 547-0014, Japan
Email: question@matagi.co.jp

3. Information We Collect

We may collect and process the following types of personal data:

  • Name
  • Email address
  • Shipping address
  • Inquiry or order details
  • Payment-related information (excluding credit card data submitted via secure payment gateways)
  • IP address, browser type, and access logs (for site analytics and security)

We collect data only when it is necessary for the purpose of fulfilling an order, responding to an inquiry, or improving our services.

4. Legal Basis for Processing (for EU Residents)

Under the GDPR, we process your personal data based on one or more of the following legal grounds:

  • Consent: When you voluntarily provide information through our contact form or subscription.
  • Contract: When data is necessary to fulfill an order or agreement with you.
  • Legal obligation: When processing is required by law.
  • Legitimate interest: To improve our services, prevent fraud, and maintain website security.

5. Use of Information

We use the collected data for the following purposes:

  • To respond to inquiries and process orders
  • To deliver products and provide after-sales service
  • To send order confirmations, invoices, or shipping updates
  • To improve our website and services
  • To comply with applicable laws and regulations

We do not use your personal data for automated decision-making or profiling.

6. Disclosure of Information

We do not sell, rent, or share personal data with third parties except when necessary for the following:

  • Shipping companies (for order delivery)
  • Payment processors (for transaction completion)
  • IT service providers (for website operation and maintenance)

All partners and service providers are required to handle data securely and in compliance with GDPR.

7. International Data Transfers

As we are located in Japan, your personal data may be transferred outside the European Economic Area (EEA) or your country of residence.
Japan is recognized by the European Commission as providing an adequate level of data protection.
We will take all reasonable steps to ensure that your data remains protected and handled securely.

8. Data Retention

We retain your personal data only for as long as necessary to achieve the purposes outlined in this Privacy Policy, or as required by applicable laws.
When data is no longer needed, it will be securely deleted or anonymized.

9. Your Rights (for EU Residents)

You have the following rights under the GDPR:

  • The right to access your personal data
  • The right to rectify inaccurate or incomplete data
  • The right to erase your data (“right to be forgotten”)
  • The right to restrict or object to data processing
  • The right to data portability
  • The right to withdraw consent at any time
  • The right to lodge a complaint with a data protection authority in your country

If you wish to exercise any of these rights, please contact us at question@matagi.co.jp.

10. Cookies

Our website uses cookies to enhance user experience and analyze website performance.
You can disable cookies in your browser settings. However, some parts of the website may not function properly if you do so.

11. Data Security

We use reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

12. Updates to This Policy

We may revise this Privacy Policy periodically.
Any updates will be posted on this page with the revised date.
We encourage you to review this page occasionally to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Matagi Fishing Workshop
Shoei Industry Co., Ltd.
3-5-18 Nagayoshi-Kawanabe, Hirano-ku, Osaka 547-0014, Japan
Email: question@matagi.co.jp